Marketing+Support On WhatsApp vs WhatsApp Marketing + Helpdesk Alongside Contrast May, 2024

Marketing+Support on WhatsApp vs WhatsApp Marketing + Helpdesk Comparison

This side-by-side comparison helps users who are puzzled regarding selecting between Marketing+Support On WhatsApp and WhatsApp Marketing + Helpdesk to situate the very best Shopify WhatsApp application for their ecommerce company requirements. It examines the essential attributes of both Shopify WhatsApp applications to assist sellers on the other hand their services and making an informed choice.

To assist users in picking between Marketing+Support On WhatsApp and WhatsApp Marketing + Helpdesk to discover the best-suited application, below is a list of both application advantages and disadvantages, along with a contrast of their normal application qualities, consisting of functions, built for Shopify certification, cost, total free test availability, app store score and cost-free app choices.

Marketing+Support on WhatsApp vs WhatsApp Marketing + Helpdesk Summary

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Marketing+Support on WhatsApp

Rating: 3.4/5 ⭐️
Developer Name: SuperLemon App

WhatsApp Support by SuperLemon is one of the most established chat apps in the Shopify app store. It is trusted by thousands of Shopify and Shopify Plus stores.

The app provides all-in-one services for automated cart recovery campaigns, chat and share, and notifications. There are many automated templates to work from for abandoned cart recovery, order confirmation, order shipment, delivery updates, and so on.

A free version lets you check out the app in detail before committing to the paid plan.

Free Trial: yes
Free Plan: Yes
Price Starting from: $15/month
Built For Shopify: No
  • 50+ customizable WhatsApp live chat and share buttons
  • Easy for customers to initiate chat
  • Manual WhatsApp messages and order tracking messages in one click using Chrome extension
  • Multiple automated WhatsApp message templates for abandoned cart recovery, order confirmation, order shipment, COD, etc. (Ultimate plan only)
  • Message templates available in 11 languages
  • Create your own message templates
  • Supports multiple WhatsApp numbers
  • No coding necessary
  • Setup in less than 30 seconds
  • Free version with unlimited WhatsApp chats
  • Affordable paid plans
  • Priority support (Ultimate plan customers)
  • Abandoned cart recovery only in Ultimate plan
  • No advanced team collaboration features
  • No unified inbox for all support channels
  • Automated messages are chargeable if successfully delivered
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WhatsApp Marketing + Helpdesk

Rating: 4.6/5 ⭐️
Developer Name: DelightChat

WhatsApp Helpdesk & Marketing, as the name suggests, does most of the things that any store would want to do with live chat.

It’s another one-stop-shop type of app for WhatsApp, designed to make life easier and more profitable for Shopify store owners. Many large enterprises use it to connect with customers through multiple channels and for multiple purposes.

The main advantage that this one has over some of its competitors is that you can manage all your support channels (WhatsApp, Facebook Messenger, Instagram, etc.) from one unified inbox.

Free Trial: yes
Free Plan: No
Price Starting from: $49/month
Built For Shopify: No
  • Easy to manage all support channels from one unified inbox on your dashboard with paid plans
  • Manages WhatsApp, Instagram DMs, Facebook Messenger, and email support
  • Provides official WhatsApp business API for support and marketing
  • Can send WhatsApp broadcasts, abandoned cart recovery, order confirmation, and delivery notifications
  • Can view Shopify order data for customers alongside tickets
  • Fast reply templates for quick answers to questions
  • Create your own rich templates
  • Automatically assign, tag and reply to tickets
  • Easy for support team to collaborate on tickets
  • Self-service widget to help reduce order-tracking ticket numbers
  • Detailed reporting to analyze support performance
  • No free version (14 day free trial only)
  • Higher monthly fees than competitors

Marketing+Support on WhatsApp vs WhatsApp Marketing + Helpdesk Comparison Conclusion

It requires effort and time to contrast and evaluate the functions of the various Shopify WhatsApp applications to locate the ideal option. Shopify shopkeeper has to evaluate appropriate information to make the optimal choice for their needs.

This alongside contrast overview does the challenging job of fetching the WhatsApp applications for vendors to contrast and review the top options for different WhatsApp Shopify applications.