Phone Number & Call Shopdigits vs Mega Callback Side-by-side Comparison [February, 2024]

Phone Number & Call Shopdigits vs Mega Callback Comparison

This side-by-side contrast aids individuals who are puzzled pertaining to selecting between Phone Number & Call Shopdigits and Mega Callback to find the best Shopify Call application for their ecommerce organization requirements. It checks out the required qualities of both Shopify Call apps to help vendors in contrasting their options and making an alerted choice.

To assist individuals in selecting in between Phone Number & Call Shopdigits and Mega Callback to discover the best-suited app, listed below is a list of both application pros and cons, together with a comparison of their common app characteristics, including features, constructed for Shopify accreditation, cost, complimentary test accessibility, application shop rating and free app alternatives.

Phone Number & Call Shopdigits vs Mega Callback Summary


Mega Callback

Rating: 5/5 ⭐️
Developer Name: Architechpro OÜ

The Mega Callback app for Shopify stands out as a cutting-edge tool aimed at enhancing the shopping experience by fostering efficient communication between store owners and their customers. This app integrates into any Shopify store, providing a callback feature that significantly speeds up the process of connecting with customers. Such prompt communication is not just about addressing queries; it’s a step towards building trust and loyalty, which are crucial for any business striving to stand out in the competitive e-commerce landscape.

Mega Callback’s ability to let store owners set their availability time and working days is a thoughtful feature. It ensures that callbacks are scheduled at times convenient for both the store owner and the customer, thereby optimizing the communication process. This scheduling flexibility underscores the app’s commitment to enhancing operational efficiency, making it easier for store owners to manage their time effectively while ensuring customer queries are addressed promptly.

The app also boosts the professional image of Shopify stores. By providing a direct line of communication, it reassures customers of the store’s credibility and their readiness to assist, fostering a sense of security and trust in the brand. Mega Callback also features detailed tracking and reporting capabilities, offering store owners valuable insights into callback performance. This data-driven approach enables them to make informed decisions to further improve customer service and, ultimately, sales performance.

Developed by Architechpro OÜ, a company with a solid track record in creating Shopify apps, Mega Callback is supported by a dedicated team ready to assist with any queries or setup issues. The app offers a free plan for small businesses, with more comprehensive options available for businesses looking to expand their callback capabilities. This tiered approach ensures that stores of all sizes can benefit from the app’s features.

Free Trial: no
Free Plan: Yes
Price Starting from: $4.99/month
Built For Shopify: No
  • Free plan available
  • Enables store owners to quickly respond to customer inquiries, giving them an edge over competitors and boosting customer satisfaction
  • Allows for the scheduling of callbacks at specific times and days, ensuring convenience for both the store owner and the customer
  • By offering an efficient way to connect with customers, the app enhances the professional image and trustworthiness of the store
  • Store owners can track callback history and status, keeping them organized and informed about customer interactions
  • Includes statistical analysis and email reporting features, enabling data-driven decisions based on callback performance
  • Store owners receive immediate notifications for callback requests, helping them address customer needs promptly
  • Clean integration with Shopify Flow, CTI, Twilio, and Zendesk streamlines customer service processes and enhances the app’s utility
  • Developed by Architechpro OÜ, a company experienced in Shopify app development, the app ensures reliable support and service for users
  • No free trial
  • Limited amount of callback leads in their free version

Phone Number & Call Shopdigits

Rating: 5/5 ⭐️
Developer Name: Random Forest Inc

The Phone Number & Call Shopdigits app is a dynamic solution that revolutionizes customer support and engagement on Shopify stores, providing a suite of features designed to enhance the shopping experience for customers while streamlining operations for store owners. At its core, Shopdigits introduces a virtual call center to the Shopify ecosystem, offering a business phone number for low-cost communication with customers. This feature is particularly beneficial for maintaining privacy, as it allows store owners to keep their personal phone numbers separate from their business operations.

With native mobile applications for both iOS and Android, the app ensures that store owners and their employees can respond to customer inquiries promptly, whether they are in the office or on the move. This level of flexibility and accessibility is crucial for businesses aiming to provide real-time support. Furthermore, the app includes an easy-to-navigate dashboard within Shopify, enabling employees to manage customer calls efficiently. This dashboard offers insights into missed calls, returning customers, and new customer inquiries, which is invaluable following marketing campaigns or during high-traffic periods.

A standout feature of Shopdigits is its ability to integrate customer order information during calls. This integration allows store owners or employees to access a customer’s order history when they call, enabling personalized support and efficient issue resolution. The app also facilitates the quick setup of local or toll-free phone numbers, allowing businesses to establish a professional image and encourage customer calls without imposing additional costs on the caller.

Free Trial: yes
Free Plan: No
Price Starting from: $20/month
Built For Shopify: No
  • 7 day free trial
  • Allows for unlimited calls within the US and Canada to connect with a broad customer base without call limitations
  • Users can benefit from unlimited voicemail to manage call flow efficiently and ensure every customer inquiry is addressed
  • Offers instant installation on any Shopify theme without the need for coding, simplifying the setup process for store owners
  • Store owners can customize the ‘call us’ button to fit their shop’s branding and aesthetic, enhancing the customer experience
  • Features a centralized helpdesk for managing all eCommerce customer support in one place, streamlining support processes
  • Includes email templates and an auto-responder to automate parts of the customer service workflow and speed up response times
  • For specific regions, automated order confirmation calls can enhance the post-purchase experience by reassuring customers about their orders
  • Integrates well with Shopify admin, ensuring a smooth workflow that doesn’t impact the online store’s performance
  • No free plan
  • Only one employee on the starting paid plan

Phone Number & Call Shopdigits vs Mega Callback Comparison Conclusion

It calls for effort and time to compare and assess functions of the numerous different Shopify Call apps to locate the suitable option. Shopify store owners must assess appropriate details to make the optimal selection for their demands.

This side-by-side comparison overview does the challenging job of fetching the Call apps for vendors to compare and assess the leading selections for various Call Shopify applications.