WhatsApp Marketing + Helpdesk vs Ctx: WhatsApp Chat & Abandoned Alongside Comparison April, 2024

WhatsApp Marketing + Helpdesk vs Ctx: WhatsApp Chat & Abandoned Comparison

This side-by-side contrast assists users who are puzzled relating to picking between WhatsApp Marketing + Helpdesk and Ctx: WhatsApp Chat & Abandoned to situate the most effective Shopify WhatsApp application for their ecommerce service requirements. It takes a look at the essential attributes of both Shopify WhatsApp applications to help vendors in contrasting their options and making an informed choice.

To aid customers in choosing between WhatsApp Marketing + Helpdesk and Ctx: WhatsApp Chat & Abandoned to uncover the best-suited application, listed below is a list of both application advantages and disadvantages, along with a contrast of their typical app attributes, consisting of attributes, constructed for Shopify certification, cost, totally free trial availability, app shop ranking, and cost-free application options.

WhatsApp Marketing + Helpdesk vs Ctx: WhatsApp Chat & Abandoned Summary

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Ctx: WhatsApp Chat & Abandoned

Rating: 4.8/5 ⭐️
Developer Name: Softpulse Infotech

WhatsApp Chat & Cart Recovery provides automated abandoned recovery, WhatsApp chat, FAQs, order tracking and more.

Another of the most established WhatsApp apps for Shopify, this app has hundreds of five-star reviews—making life easier for store owners with its automation features.

Like most of its competitors, this app offers both free and paid versions.

Free Trial: yes
Free Plan: Yes
Price Starting from: $7.99/month
Built For Shopify: No
  • Automated WhatsApp messages/templates for abandoned cart, COD order confirmation and COD verification (paid versions)
  • Confirm, fulfillment and COD order confirmation
  • Manual messaging available
  • Customizable WhatsApp chat button
  • WhatsApp live chat support button with unlimited chats and share button
  • WhatsApp chat analytics to analyze performance
  • Unlimited WhatsApp support contact numbers
  • Time setting for displaying WhatsApp button when chat is available
  • Free widget features like FAQs, contact us and order tracking
  • Long free trial (30 days)
  • Multiple support agents even with the free version
  • Supports seven different languages
  • The app is updated regularly
  • Automated messages are chargeable if successfully delivered
  • No advanced team collaboration features
  • No unified inbox for all support channels
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WhatsApp Marketing + Helpdesk

Rating: 4.6/5 ⭐️
Developer Name: DelightChat

WhatsApp Helpdesk & Marketing, as the name suggests, does most of the things that any store would want to do with live chat.

It’s another one-stop-shop type of app for WhatsApp, designed to make life easier and more profitable for Shopify store owners. Many large enterprises use it to connect with customers through multiple channels and for multiple purposes.

The main advantage that this one has over some of its competitors is that you can manage all your support channels (WhatsApp, Facebook Messenger, Instagram, etc.) from one unified inbox.

Free Trial: yes
Free Plan: No
Price Starting from: $49/month
Built For Shopify: No
  • Easy to manage all support channels from one unified inbox on your dashboard with paid plans
  • Manages WhatsApp, Instagram DMs, Facebook Messenger, and email support
  • Provides official WhatsApp business API for support and marketing
  • Can send WhatsApp broadcasts, abandoned cart recovery, order confirmation, and delivery notifications
  • Can view Shopify order data for customers alongside tickets
  • Fast reply templates for quick answers to questions
  • Create your own rich templates
  • Automatically assign, tag and reply to tickets
  • Easy for support team to collaborate on tickets
  • Self-service widget to help reduce order-tracking ticket numbers
  • Detailed reporting to analyze support performance
  • No free version (14 day free trial only)
  • Higher monthly fees than competitors

WhatsApp Marketing + Helpdesk vs Ctx: WhatsApp Chat & Abandoned Comparison Conclusion

It calls for effort and time to compare and examine features of the various Shopify WhatsApp applications to find the ideal option. Shopify store owners have to assess pertinent info to make the optimal option for their needs.

This alongside the comparison overview does the difficult job of fetching the WhatsApp applications for vendors to contrast and examine the leading options for various WhatsApp Shopify apps.