WhatsApp Marketing + Helpdesk vs Pushdaddy WhatsApp, Live Chat Side-by-side Comparison December, 2023

WhatsApp Marketing + Helpdesk vs Pushdaddy WhatsApp, Live Chat Comparison

This side-by-side comparison aids customers who are puzzled pertaining to choosing between WhatsApp Marketing + Helpdesk and Pushdaddy WhatsApp, Live Chat to situate the best Shopify WhatsApp application for their ecommerce business needs. It checks out the necessary qualities of both Shopify WhatsApp apps to help sellers in contrasting their services and making a notified choice.

To help individuals choosing between WhatsApp Marketing + Helpdesk and Pushdaddy WhatsApp, Live Chat to discover the best-suited app, below is a checklist of both app benefits and drawbacks, along with a comparison of their typical application features, consisting of features, constructed for Shopify qualification, rate, complimentary trial accessibility, application store score, and totally free app alternatives.

WhatsApp Marketing + Helpdesk vs Pushdaddy WhatsApp, Live Chat Summary


Pushdaddy WhatsApp, Live Chat

Rating: 4.6/5 ⭐️
Developer Name: pushdaddy.com

WhatsApp Chat & Abandoned Cart is an app from a well-established team of Shopify app providers, with many well-reviewed and highly rated apps covering social media, marketing, upselling/cross-selling, image editing, and more.

This one is free to install and there are no paid plans. However, automated messages are charged at rates depending on the location.

Beginners need not worry—it’s designed to be very easy to install and use.

Free Trial: no
Free Plan: Yes
Price Starting from: $5.1/month
Built For Shopify: No
  • Simple for customers to chat and share (customizable buttons available)
  • Supports marketing automation campaigns—abandoned cart recovery through WhatsApp, SMS or email
  • Free—you only pay for automated messages
  • One-click installation of chat widget
  • Seven built-in styles of chat with as many operators as you want
  • Can link Facebook Messenger, Instagram, etc. and merge into one chat
  • Bot available for automated replies about order status
  • Can send promotional WhatsApp messages to customers
  • Add images, video, and PDFs to messages
  • Displays on desktop/mobile
  • Unlimited number of WhatsApp chats
  • Can add FAQs
  • Analytics provided
  • Thousands of positive reviews
  • A few support issues – but should perhaps to be expected for a free app

WhatsApp Marketing + Helpdesk

Rating: 4.6/5 ⭐️
Developer Name: DelightChat

WhatsApp Helpdesk & Marketing, as the name suggests, does most of the things that any store would want to do with live chat.

It’s another one-stop-shop type of app for WhatsApp, designed to make life easier and more profitable for Shopify store owners. Many large enterprises use it to connect with customers through multiple channels and for multiple purposes.

The main advantage that this one has over some of its competitors is that you can manage all your support channels (WhatsApp, Facebook Messenger, Instagram, etc.) from one unified inbox.

Free Trial: yes
Free Plan: No
Price Starting from: $49/month
Built For Shopify: No
  • Easy to manage all support channels from one unified inbox on your dashboard with paid plans
  • Manages WhatsApp, Instagram DMs, Facebook Messenger, and email support
  • Provides official WhatsApp business API for support and marketing
  • Can send WhatsApp broadcasts, abandoned cart recovery, order confirmation, and delivery notifications
  • Can view Shopify order data for customers alongside tickets
  • Fast reply templates for quick answers to questions
  • Create your own rich templates
  • Automatically assign, tag and reply to tickets
  • Easy for support team to collaborate on tickets
  • Self-service widget to help reduce order-tracking ticket numbers
  • Detailed reporting to analyze support performance
  • No free version (14 day free trial only)
  • Higher monthly fees than competitors

WhatsApp Marketing + Helpdesk vs Pushdaddy WhatsApp, Live Chat Comparison Conclusion

It calls for time and effort to contrast and evaluate the functions of the various Shopify WhatsApp apps to discover the perfect choice. Shopify store owners should assess pertinent details to make the optimum option for their needs.

This side-by-side comparison guide does the tough job of bringing the WhatsApp applications for sellers to contrast and examine the top choices for various WhatsApp Shopify applications.