WhatsApp Marketing + Helpdesk vs WhatsApp & Messenger Marketing Alongside Comparison April, 2024

WhatsApp Marketing + Helpdesk vs WhatsApp & Messenger Marketing Comparison

This side-by-side contrast helps customers who are puzzled about choosing between WhatsApp Marketing + Helpdesk and WhatsApp & Messenger Marketing to find the most effective Shopify WhatsApp app for their ecommerce organization needs. It takes a look at the required attributes of both Shopify WhatsApp apps to assist sellers on the other hand their remedies and making an alerted choice.

To assist users in selecting between WhatsApp Marketing + Helpdesk and WhatsApp & Messenger Marketing to uncover the best-suited app, below is a list of both application advantages and disadvantages, along with a contrast of their usual application characteristics, consisting of functions, developed for Shopify accreditation, cost, free trial schedule, app shop rating and totally free application options.

WhatsApp Marketing + Helpdesk vs WhatsApp & Messenger Marketing Summary


WhatsApp & Messenger Marketing

Rating: 4/5 ⭐️
Developer Name: Maxwell

WhatsApp & Messenger Marketing by Maxwell helps Shopify store owners provide chat support, recover abandoned carts and grow their contact list through Facebook Messenger.

With a comprehensive free version, this app might cover everything you need as a startup, though it is less feature-heavy than some of the other apps covered here.

The development team at Maxwell claims that it is the “only free WhatsApp & Messenger Marketing app that offers chat plugins, pop-ups, checkboxes and automated campaigns all in one app”.

Though it is slightly less well-established than some of the other apps featured here, it should not deter you from giving this one a try—especially if your target customers are heavy Facebook users.

Free Trial: no
Free Plan: Yes
Price Starting from: $4.99/month
Built For Shopify: No
  • Pre-designed Messenger & WhatsApp chat plugins for live support
  • Customizable settings to decide where and when to show the chat plugin
  • Build customer connections on your preferred platforms
  • Grow contacts in Facebook Messenger via popup or checkbox
  • Activate Facebook advertising and messaging campaigns
  • Supports automatic abandoned cart recovery campaigns or coupon campaigns
  • Provide order alerts and broadcast news via chat
  • Simple forms allow you to tailor your message to your brand strategy
  • Key stats available on the dashboard including track contacts, messages, orders, and sales
  • Regular updates to the app based on feedback and Facebook features
  • Integrates with apps for dropshipping, loyalty programs, product reviews, social media, and referral marketingTranslations for templates (paid version)
  • Free version and affordable paid plan available
  • Fewer reviews than some other apps covered here
  • No advanced team collaboration features
  • No unified inbox for all support channels

WhatsApp Marketing + Helpdesk

Rating: 4.6/5 ⭐️
Developer Name: DelightChat

WhatsApp Helpdesk & Marketing, as the name suggests, does most of the things that any store would want to do with live chat.

It’s another one-stop-shop type of app for WhatsApp, designed to make life easier and more profitable for Shopify store owners. Many large enterprises use it to connect with customers through multiple channels and for multiple purposes.

The main advantage that this one has over some of its competitors is that you can manage all your support channels (WhatsApp, Facebook Messenger, Instagram, etc.) from one unified inbox.

Free Trial: yes
Free Plan: No
Price Starting from: $49/month
Built For Shopify: No
  • Easy to manage all support channels from one unified inbox on your dashboard with paid plans
  • Manages WhatsApp, Instagram DMs, Facebook Messenger, and email support
  • Provides official WhatsApp business API for support and marketing
  • Can send WhatsApp broadcasts, abandoned cart recovery, order confirmation, and delivery notifications
  • Can view Shopify order data for customers alongside tickets
  • Fast reply templates for quick answers to questions
  • Create your own rich templates
  • Automatically assign, tag and reply to tickets
  • Easy for support team to collaborate on tickets
  • Self-service widget to help reduce order-tracking ticket numbers
  • Detailed reporting to analyze support performance
  • No free version (14 day free trial only)
  • Higher monthly fees than competitors

WhatsApp Marketing + Helpdesk vs WhatsApp & Messenger Marketing Comparison Conclusion

It calls for effort and time to contrast and evaluate features of the numerous different Shopify WhatsApp applications to discover a suitable alternative. Shopify store owners should evaluate pertinent info to make the ideal selection for their demands.

This side-by-side contrast overview does the difficult job of bringing the WhatsApp apps for vendors to contrast and review the top selections for various WhatsApp Shopify apps.