Top 5 Best Shopify SMS Marketing Apps [June, 2024]

Top 5 Best Shopify SMS Marketing Apps [June, 2024]

By Giles Thomas | Last updated January 9, 2024

This guide helps ecommerce store owners to compare and find the best SMS marketing apps for Shopify. SMS marketing apps are popular for ecommerce businesses that want to create and automate SMS marketing campaigns. However, with the variety of Shopify apps for SMS marketing, it can be challenging to find the ideal app for store owners’ individual needs.

To help ecommerce store owners make the right choice, the attributes of available Shopify apps have been assessed considering: features, price, free trial availability, app store rating and free app options. 

This guide compares five companies for merchants to review and find the optimal SMS marketing app for their needs. To help them make an informed decision, a quick comparison table of the best SMS marketing Shopify apps is shared below, followed by in-depth reviews and frequently asked questions.

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Quick comparison of the best Shopify SMS Marketing apps

#App NameDeveloper NamePricingRatingFree TrialImageAction
1 SMSBump: SMS Marketing & Email SMSBump Ltd $19/month 4.9/5 ⭐️ no image Get app
2 Octane AI Quiz, Messenger, SMS Octane AI $50/month 4.9/5 ⭐️ yes image Get app
3 Omnisend Email Marketing & SMS Omnisend $16/month 4.8/5 ⭐️ no image Get app
4 Klaviyo: Email Marketing & SMS Klaviyo $30/month 3.8/5 ⭐️ no image Get app
5 Automizely Email Marketing, SMS AfterShip & Automizely $11/month 4.9/5 ⭐️ yes image Get app

Top Shopify SMS Marketing apps reviewed

Table of contents:

How to Find The Best SMS Marketing Shopify App?

 

These five SMS marketing apps for Shopify are ranked based on the following criteria: 

  • Features 
  • Price
  • Rating on the Shopify app store
  • Free trial availability
  • Free app options
  • Compatibility with other top apps
  • Number of apps the app provider operates 
  • Pros and cons
  • Built for Shopify badge 
  • Reviews and assessment by AcquireConvert 

 

What are Shopify SMS Marketing apps?

 

Shopify SMS marketing apps are designed to enhance the marketing strategies of e-commerce businesses through the use of text messaging. These apps offer a range of functionalities that are crucial for engaging with customers and promoting products or services effectively. One of the primary functions of these apps is the creation and automation of SMS campaigns. This feature allows businesses to send out mass text messages for various purposes, such as promotions, product launches, and special events. The automation aspect ensures that these messages are sent at optimal times and can be triggered by specific customer actions, like visiting a certain page on the website or adding items to the cart.

Another key functionality is subscriber list management. The apps enable businesses to build and manage a list of subscribers who have opted in to receive marketing messages. This is important for compliance with legal standards like the TCPA (Telephone Consumer Protection Act), ensuring that messages are only sent to users who have given their permission. Customer segmentation and message personalization are also significant features. These apps often provide tools to segment customers based on various criteria such as purchase history, browsing behavior, or demographics. Personalizing messages based on these segments can lead to more effective marketing, as the messages are more relevant to each group of customers. For online stores, abandoned cart recovery is a vital feature. SMS marketing apps can send automated text messages to customers who have added items to their cart but did not complete the purchase. These messages typically include reminders or incentives to encourage customers to return and complete their purchase.

Analytics and reporting capabilities allow businesses to track the performance of their SMS campaigns. Key metrics like open rates, click-through rates, and conversion rates help in understanding the effectiveness of the messages and in making data-driven decisions for future campaigns. Integration with Shopify and other e-commerce platforms is essential for these apps. This integration ensures that customer data is synchronized across platforms, making it easier to manage marketing efforts and maintain consistent customer experiences. Lastly, these apps assist in compliance management by helping businesses adhere to legal requirements related to SMS marketing, such as obtaining and managing customer consent for message receipt.

In essence, Shopify SMS marketing apps are comprehensive tools that assist e-commerce businesses in implementing effective, personalized, and compliant SMS marketing strategies. They are essential for businesses looking to leverage SMS as a direct and effective communication channel with their customers.

 

Can you do SMS Marketing on Shopify?

 

SMS marketing can be conducted on Shopify through the use of third-party apps. Shopify itself doesn’t provide built-in SMS marketing features, but it supports various apps that can be integrated into your Shopify store to facilitate SMS marketing. These SMS marketing apps enable store owners to create and manage text message campaigns. This involves building a list of subscribers who have opted in to receive SMS communications, ensuring compliance with legal requirements like the TCPA. The apps offer functionalities for automating SMS messages, which can be used for a range of purposes, including promotional offers, product launches, abandoned cart reminders, and order confirmations.

In addition to sending out bulk messages, these apps often provide the ability to segment your customer base and send personalized messages. This means you can target specific groups of customers with tailored messages based on their past behavior, preferences, or interactions with your store. Personalization is key in making SMS marketing effective, as it increases the relevance of the messages to the recipients. Another important feature of these apps is analytics and reporting. They typically provide insights into the performance of your SMS campaigns, helping you to understand metrics like open rates, response rates, and conversion rates. This data is crucial for assessing the effectiveness of your SMS marketing efforts and for making informed decisions to improve future campaigns.

Lastly, these SMS marketing apps help in ensuring that your marketing practices are compliant with relevant regulations. They manage aspects such as obtaining customer consent for SMS communications and providing easy opt-out options for customers who no longer wish to receive messages.

 

Is SMS Marketing still worth it in 2024?

 

In 2024, the worthiness of SMS marketing depends on specific factors related to your business and target audience. Firstly, SMS marketing continues to offer high open and read rates, as text messages tend to be checked promptly by most users. This immediacy can be incredibly beneficial for time-sensitive offers, alerts, or updates. Secondly, the effectiveness of SMS marketing is closely tied to your target demographic. If your audience prefers mobile communication and is receptive to text messages, then SMS campaigns can yield excellent engagement. However, if your audience leans towards other forms of digital communication, like email or social media, the impact of SMS marketing might be less significant. Additionally, the nature of your message plays a critical role. SMS is ideal for concise, direct communication. It’s perfect for brief updates, reminders, or exclusive offers. However, for more complex or detailed messages, other platforms might be more suitable.

Lastly, the integration of SMS marketing with other digital strategies can amplify its effectiveness. For instance, combining SMS alerts with email campaigns or social media advertising can create a more cohesive and comprehensive marketing strategy.

 

Conclusion: Best Shopify SMS Marketing Apps

 

It requires time and effort to compare and evaluate features of the various different SMS marketing Shopify apps to find the ideal option. 

Shopify store owners must evaluate relevant information to make the optimal choice for their needs. 

This guide does the challenging work for merchants by comparing and evaluating the top choices for different SMS marketing Shopify apps. The results of our analysis of the best SMS marketing Shopify apps are listed below: